Client Services Analyst

Job Summary

A company is looking for a Client Services Analyst I, responsible for ensuring timely and accurate delivery processes across multiple product lines.

Key Responsibilities

• Ensure timely and successful delivery of solutions according to customer needs and objectives
• Gain technical understanding of clients' solution features and perform first-level analysis using tools and reports
• Build relationships with internal and external staff to meet client expectations and ensure data alignment

Required Qualifications

• Healthcare experience desired
• Strong attention to data quality and reconciliation between sources or platforms
• Proficiency in Microsoft Excel, Visio, and PowerPoint
• Ability to work in a remote environment
• Positive attitude and professional approach to customers