Commercial Insurance Customer Service Assistant

Job Summary

A company is looking for a Customer Service Insurance Assistant, Commercial.

Key Responsibilities

• Enter and retrieve information using computer systems to update records and respond to inquiries
• Provide customer service by answering questions related to billing and insurance documents
• Assist in handling requests from agents and insureds, including basic policy changes

Required Qualifications

• High school diploma or equivalent
• 1-2 years of relevant customer service or administrative experience preferred
• Prior call center or insurance experience preferred but not mandatory
• Proficiency with computers is mandatory
• Ability to maintain a professional work environment and meet work from home requirements