Consumer Claims Specialist

Job Summary

A company is looking for a Consumer Claims Specialist to handle customer claims for parts assistance after warranty expiration in a remote setting.

Key Responsibilities:

• Receive and review customer claims related to parts needed after warranty expiration
• Evaluate claims in accordance with company policies and determine next steps
• Coordinate with internal departments to source and deliver parts to customers

Qualifications:

• 2+ years of experience in customer service, claims handling, or warranty support
• Ability to work independently in a remote environment
• Highly organized