Contact Lens Prescription Specialist

Job Summary

A company is looking for a Prescription Verification Specialist.

Key Responsibilities

• Process approximately 440 items per 8-hour shift while ensuring compliance and customer satisfaction
• Verify contact lens prescriptions by handling inbound images from customers and eye care providers
• Communicate with customers via email and text regarding their prescriptions and order adjustments

Required Qualifications

• High school diploma or equivalent experience
• 2-3 years of customer service experience
• Typing skills of at least 40 words per minute and technical proficiency
• Reliable internet connection with specified speeds
• A private workspace free from interruptions to ensure confidentiality