Customer Advocate Manager

Job Summary

A company is looking for a Sr. Manager, Strategic Customer Elevate - Customer Advocate (Global).

Key Responsibilities

• Drive customer engagement strategy by curating and prioritizing key customer interactions
• Orchestrate end-to-end customer engagements, managing the full lifecycle of interactions
• Deepen executive relationships with top customers and partners, acting as a trusted liaison

Required Qualifications

• 10+ years of experience in consulting, enterprise SaaS/tech sales, or executive engagement
• Proven ability to advise and influence at the C-level
• Experience applying AI tools to drive efficiency and insights
• Strong track record of cross-functional collaboration in complex environments
• High energy, results-oriented, and passionate about customer success