Customer Onboarding Manager

Job Summary

A company is looking for a Customer Onboarding Manager.

Key Responsibilities

• Plan, execute, and monitor the successful launch of the Employee Management Platform for clients
• Become an expert in the company's products and services to support clients and internal teams
• Communicate effectively with stakeholders and contribute to team goals through collaboration

Required Qualifications

• 3+ years in a customer onboarding role for a B2B SaaS product, preferably in HR, Payroll, or Finance
• Proven ability to build strong customer relationships and manage multiple projects simultaneously
• Experience in clearly conveying complex ideas and data to customers and team members
• High attention to detail in designing effective onboarding plans and schedules
• Ability to thrive in a fast-paced, autonomous work environment