Customer Onboarding Specialist

Job Summary

A company is looking for a Customer Onboarding Specialist - EMEA.

Key Responsibilities

• Configure and deploy systems based on client requirements and project specifications
• Support project management by participating in customer calls and maintaining communication with stakeholders
• Document configurations and troubleshoot issues during implementation to ensure timely delivery

Required Qualifications

• 2+ years of experience in SaaS, preferably in the hotel industry
• Experience in customer service or technical support
• Ability to prioritize and manage multiple implementation tasks effectively
• Familiarity with data management and integration processes
• Experience training customers on software usage and addressing specific business needs