Customer Service Call Representative

Job Summary

A company is looking for an Applicant Call Representative to assist claimants with completing Social Security Disability applications.

Key Responsibilities

• Complete online applications for claimants
• Ask personal medical questions to gather necessary information
• Utilize various systems to ensure application accuracy and maintain confidentiality

Required Qualifications

• Previous experience in a call center environment
• Customer service oriented with a demonstrated ability to show empathy
• Proficient working knowledge of Windows OS and associated software
• Bilingual in English/Spanish is a plus
• Ability to achieve high productivity and quality standards