Customer Service Collections Representative

Job Summary

A company is looking for a Customer Service & Collections Representative.

Key Responsibilities

• Manage patient account balances through inbound and outbound communication
• Negotiate payment arrangements and validate self-pay balances with patients
• Provide information regarding the Financial Assistance Program and refer calls as necessary

Required Qualifications

• High school diploma required
• Minimum 3 years of experience in a healthcare environment preferred
• Basic knowledge of medical terminology
• Experience with PC applications and organizational skills
• Ability to manage multiple priorities in a high-stress environment