Customer Service Coordinator

Job Summary

A company is looking for a Customer Service Coordinator.

Key Responsibilities

• Manages customer and distributor services for the North America Region
• Handles orders from inquiry to delivery and processes complaints and returns
• Communicates with Distribution Centers and collaborates with various departments

Required Qualifications

• 1-2 years of experience in a similar customer service role
• Familiarity with MS Office and experience with SAP or another ERP system
• Basic knowledge of job processes and tools obtained through work experience
• Self-discipline and excellent organizational abilities
• Ability to work collaboratively with a team and manage client relationships