Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative (REMOTE).

Key Responsibilities

• Provide phone and email support for inquiries from sales and healthcare professionals
• Process order entries, verify order status, and manage return orders through a multichannel system
• Maintain accurate record-keeping and participate in continuous improvement projects

Required Qualifications

• At least 2 years of direct Customer Service or Call Center experience
• High School diploma or GED equivalent
• Ability to work flexible hours as needed to support business needs
• Associates or Bachelor's degree preferred
• 1+ year of full-cycle order entry experience in a highly complex environment strongly preferred