Customer Service Representative

Job Summary

A company is looking for a Representative Customer Service - Skilled.

Key Responsibilities

• Provide customer support across sales, promotions, and installation-related inquiries
• Resolve customer complaints and claims fairly and effectively in compliance with consumer laws
• Develop and implement initiatives to proactively inform and educate customers

Required Qualifications

• 2+ years of experience in customer service or a related field
• Basic understanding of customer service routines and procedures
• Ability to follow structured processes and make decisions within defined guidelines
• Familiarity with consumer laws and customer satisfaction metrics