Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative (Remote).

Key Responsibilities

• Responding to customers via phone and email for inquiries, feedback, and incidents
• Using internal systems for tracking, troubleshooting, and resolving customer issues
• Handling email interactions and performing other related duties as assigned

Required Qualifications

• 1+ years of experience in a customer service inbound call center
• High School diploma or GED
• Experience working on computers and using multiple applications simultaneously
• Able to multi-task effectively in a fast-paced environment
• Strong keyboard skills and accurate data entry