Job Summary
A company is looking for a Remote Title Specialist.
Key Responsibilities:
- Provide professional and timely email support to lender partners and internal agents
- Serve as a knowledgeable point of contact for issue resolution and troubleshooting support
- Train team members on department processes and best practices to ensure high performance
Qualifications:
- 2+ years of experience in customer service, email support, or operations (lending or financial services experience preferred)
- Proficiency in using email platforms, spreadsheets, and other communication tools
- Ability to manage multiple tasks and prioritize effectively
- Comfortable with presentations and speaking in team meetings
- Proficient in Microsoft Office Suite (Excel, PowerPoint, Word)
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