Customer Solutions Manager

Job Summary

A company is looking for a Customer Solutions Manager for a project assignment.

Key Responsibilities

• Manage end-to-end order-to-bill operations to ensure high customer satisfaction
• Develop and maintain relationships with internal and external stakeholders while overseeing third-party operations
• Support operational processes including DSCSA compliance and partner onboarding

Required Qualifications

• Bachelor's degree with a minimum of 6 years of experience in Order-to-Cash and Supply Chain, or a Master's degree with 2 years of experience
• At least 3 years of experience with SAP
• Experience dealing with hospitals, GPOs, and IDNs across the U.S
• Background in logistics management and/or supply chain management
• Experience in a pharmaceutical, medical device, consumer health, or FMCG industry is preferred