Patient Access Specialist

Job Summary

A company is looking for a Part Time Patient Contact Center Specialist - MyChart.

Key Responsibilities

• Answer inbound calls, address inquiries, and guide patients to appropriate resources
• Schedule appointments using the Epic system and assist with patient registrations and referrals
• Provide MyChart technical support and educate patients on digital health tools

Required Qualifications

• 1+ years of experience in a contact center or phone-based customer service role
• Basic computer literacy and troubleshooting skills
• Ability to type 50 WPM with accuracy
• Familiarity with contact center software and technology
• Comfortable working in a remote environment