Customer Success Consultant

Job Summary

A company is looking for a Customer Success Consultant (Store Kitting).

Key Responsibilities

• Resolve escalated customer inquiries and ensure a positive customer experience
• Perform account maintenance and support customer onboarding and program rollouts
• Facilitate customer projects and communicate updates to customers and sales counterparts

Required Qualifications

• High school diploma or GED
• 6+ months experience using Microsoft Office
• 2+ years experience in customer service or account management
• 2+ years of business experience
• Proficient in Microsoft Office and basic software tools