Customer Success Manager

Job Summary

A company is looking for a Customer Success Manager for the Automotive team.

Key Responsibilities

• Manage a portfolio of automotive dealership clients to ensure successful onboarding and retention
• Deliver monthly reporting and lead Quarterly Business Reviews with client leadership
• Collaborate with product operations to address client feedback and support onboarding processes

Required Qualifications

• Bachelor's Degree
• 3-5 years of experience in a Customer Success role within marketing or advertising technology
• Knowledge of the automotive industry and digital media preferred
• Experience in process analysis and optimization
• Proficiency in Excel, including functions like V Look-ups and Pivot tables