Customer Support Specialist

Job Summary

A company is looking for a Customer Support and Content Tagging Specialist.

Key Responsibilities

• Respond to customer inquiries via email and chat
• Identify and resolve customer needs and complaints
• Analyze and tag content accurately based on predefined criteria

Required Qualifications

• 1 to 2 years of experience in customer support or client service
• Excellent command of the English language
• Familiarity with CRM systems and content management
• Strong communication and active listening skills
• Ability to multitask effectively