Director of Revenue Retention

Job Summary

A company is looking for a Director of Revenue Retention to maximize customer lifetime value and reduce churn for their SaaS solutions in the K-12 safety software market.

Key Responsibilities

• Develop and own the revenue retention roadmap with measurable goals
• Conduct financial modeling and track key retention KPIs to optimize strategies
• Collaborate across departments to design proactive engagement and renewal processes

Required Qualifications

• Bachelor's degree in Finance, Business, Economics, or related field; MBA preferred
• 7+ years of experience in revenue retention or finance in a SaaS environment
• Strong understanding of subscription and ARR/MRR metrics in K-12 or public sector
• Exceptional financial modeling skills and experience with business intelligence tools
• Proven track record of reducing churn and increasing net revenue retention