Job Summary
A company is looking for a Front Office Coordinator to manage front office activities and serve as the first point of contact for patients in a virtual outpatient setting.
Key Responsibilities
- Manage inbound patient inquiries and collect essential patient information
- Schedule evaluations and follow-up appointments while ensuring accurate documentation
- Verify insurance eligibility and assist in developing new patient opportunities through outreach
Required Qualifications
- 2+ years of experience in a healthcare administrative or front office role
- Experience with CRM and EHR systems
- Understanding of insurance processes and patient registration workflows
- Detail-oriented with excellent organizational skills
- A customer-first mindset focused on improving patient experience
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