Gaming VIP Team Lead

Job Summary

A company is looking for a VIP Team Lead who will oversee a team of VIP Sales Associates to enhance customer engagement and loyalty.

Key Responsibilities

• Lead and develop a team of VIP Sales Associates, providing coaching and training
• Own key VIP sales and engagement metrics to drive customer loyalty and revenue growth
• Oversee multiple touchpoints in the VIP lifecycle, including reactivation and account management

Required Qualifications

• Bachelor's Degree in Business, Marketing, or a related field with 5+ years of relevant experience
• Minimum of 3+ years of experience managing a sales or account management team
• Proven leadership skills with the ability to inspire and grow high-performing teams
• Experience implementing strategies that drive revenue growth and improve efficiency
• A deep passion for delivering exceptional customer experiences and building long-term relationships