Group Account Director

Job Summary

A company is looking for a Group Account Director.

Key Responsibilities

• Oversee strategic leadership and growth of a portfolio of accounts and manage Key Account Directors
• Act as the final escalation point for client issues and ensure client satisfaction and retention
• Mentor senior talent and drive operational excellence within the Client Services team

Required Qualifications

• 10+ years of experience in client services or strategic leadership within a marketing agency
• Proven track record of managing enterprise portfolios with a focus on retention and growth
• Deep expertise in digital marketing channels and their connection to client business objectives
• Experience in budgeting, forecasting, and financial tracking
• Leadership experience in managing and developing senior account leaders