Healthcare Customer Service Representative

Job Summary

A company is looking for a Healthcare Customer Service Representative.

Key Responsibilities

• Make outbound calls to patients, members, and customers for appointments and surveys
• Assist patients with benefits and insurance information
• Enhance patients' healthcare experiences through compassionate support

Required Qualifications

• High School Diploma or GED required
• Strong computer experience, including data entry and navigation
• Experience with Microsoft Outlook and Word
• Ability to adhere to daily schedules and duties
• Able to provide dual monitors with HDMI and Display ports