Inside Sales Representative

Job Summary

A company is looking for an Inside Sales Representative - Retention.

Key Responsibilities

• Handle inbound customer cancellation calls and work to retain customers
• Make outbound calls to customers with failed subscription payments
• Identify retention and upsell opportunities by aligning solutions with customer needs

Required Qualifications

• 1-2 years of sales or retention experience with a track record of meeting performance metrics
• Strong interpersonal skills and a natural ability to engage with customers
• Self-motivated with the ability to push oneself to achieve goals
• Team player who thrives in a collaborative environment
• Strong business acumen and problem-solving skills