Intake and Admissions Associate

Job Summary

A company is looking for an Intake and Admissions Associate (EST).

Key Responsibilities

• Greet patients and visitors, providing exceptional service and support
• Manage incoming calls and inquiries, scheduling appointments and verifying patient insurance information
• Assist with administrative tasks and collaborate with clinical staff to address patient needs

Required Qualifications

• Must be based in EST
• High school diploma or equivalent required; associate's or bachelor's degree preferred
• Prior experience in customer service or front desk receptionist role preferred
• Proficiency in Microsoft Office Suite and basic computer skills required
• Knowledge of mental health terminology and procedures is a plus