Korean Customer Support Agent

Job Summary

A company is looking for a Korean Customer Support Agent in the gaming industry.

Key Responsibilities

• Provide assistance to players by resolving game-related queries and delivering excellent customer service
• Utilize investigative skills and a ticketing system to address player issues via email and chat
• Collaborate with internal teams to assist with project requests and provide feedback to the development team

Required Qualifications

• Excellent Korean language skills, particularly in writing (C1-C2 level)
• Proficient in English for daily interactions with colleagues
• Familiarity with MS Office or Google Suite applications
• Availability for full-time work, including weekends and shifts