Manager of Relationship Management

Job Summary

A company is looking for a Manager, Relationship Management.

Key Responsibilities

• Lead and coach a team of Relationship Managers to optimize partner performance and revenue growth
• Monitor account and portfolio performance; recommend service enhancements to improve partner experience
• Manage hiring, onboarding, training, and continuous development of team members

Required Qualifications

• High School Diploma or equivalent
• 5+ years of experience in relationship management, account management, or client services
• 2-5 years of experience in a leadership or supervisory role
• Strong understanding of the payments industry
• Bachelor's degree in Business, Communications, or related field preferred