Medical Support Assistant

Job Summary

A company is looking for a Medical Support Assistant to provide essential administrative support in healthcare services for Veterans.

Key Responsibilities:

• Schedule, reschedule, or cancel patient appointments according to VHA guidelines
• Greet Veterans and manage communication, addressing inquiries or directing them to clinical staff
• Manage patient information in electronic health records, ensuring confidentiality and compliance

Qualifications:

• Previous experience in administrative support within a healthcare setting is preferred
• High school diploma or equivalent; additional coursework or certification in healthcare administration is advantageous
• Proficiency in computer applications and EHR systems
• Strong organizational and multitasking abilities
• Ability to work collaboratively in a team-oriented environment