Member Care Manager

Job Summary

A company is looking for a Member Care Champion.

Key Responsibilities

• Oversee the member onboarding experience and educate partner clinics about the program
• Utilize a CRM for daily outreach to leads interested in enrolling
• Support virtual onboarding of referrals and leads across various markets

Required Qualifications

• Experience in customer service or patient care
• Familiarity with CRM systems
• Ability to work independently and motivate others
• Entrepreneurial mindset with a proactive approach
• Access to a quiet, HIPAA compliant workspace and reliable internet connection