Montana Licensed Call Center Rep

Job Summary

A company is looking for a Call Center Representative to support customer needs in a remote setting.

Key Responsibilities

• Support customer inquiries regarding insurance policies, coverage, rates, and billing issues while offering additional products
• Provide expertise on products and services to ensure appropriate insurance coverage without cold calling
• Assist customers in setting up new claim reports with empathy and care, while also promoting additional products

Required Qualifications

• A minimum of two years relevant work experience, or two years post-secondary education
• Property & Casualty license required for sales roles, with training provided for unlicensed candidates
• Ability to multitask and navigate multiple computer systems
• Customer service experience preferred
• Must have a designated workspace and high-speed internet for remote work