Operations Support Specialist

Job Summary

A company is looking for an Operations Support Specialist to provide flexible coverage across their operations team.

Key Responsibilities

• Provide reliable coverage for core workflows, including processing faxes, managing membership emails, investigating failed payments, and fulfilling product orders
• Support smaller projects such as process documentation, data entry, reporting, and workflow improvements when not providing coverage
• Collaborate with cross-functional teams to resolve operational issues and adapt to new workflows as needed

Required Qualifications

• 1-3 years of experience in business operations, administrative support, or healthcare services
• Highly adaptable with the ability to quickly learn and switch between tasks
• Excellent organizational skills
• Bonus: experience in healthcare operations, billing, or patient/member support