Patient Account Services Coordinator

Job Summary

A company is looking for an Inbound Patient Account Services Coordinator (Remote).

Key Responsibilities

• Develop an understanding of specialty processes and customer service's impact on patient journeys
• Assist patients with complex billing and reimbursement processes to ensure timely resolution
• Document interactions accurately and follow up on patient concerns

Required Qualifications

• 6 months of experience in healthcare billing, reimbursement, or collections practices
• 1+ years of experience with Microsoft Word, Outlook, and Excel
• Flexibility with work schedule to meet business needs
• Ability to work independently and collaboratively in a team
• High-school diploma or GED required