Patient Service Representative

Job Summary

A company is looking for a Patient Service Representative (Remote).

Key Responsibilities

• Handle inbound and outbound communications for multiple ambulatory practices
• Schedule and manage patient appointments while addressing inquiries and concerns
• Document patient information and relay it to the appropriate practices as needed

Required Qualifications

• High School diploma or GED is required
• Experience with advanced communication tools such as phone, email, and online chats
• Strong computer skills, including knowledge of Microsoft Office applications
• Ability to empathize with patients and navigate healthcare issues
• Experience in a team environment with diverse professional interactions