Payment Solutions Specialist

Job Summary

A company is looking for a Payment Solutions Specialist to support payment operations and enhance customer experiences.

Key Responsibilities

• Onboard and implement clients into the payment processing platform while managing project expectations and timelines
• Provide support and education on the payment platform, troubleshooting issues and collaborating with third-party partners
• Gather necessary documentation for merchant setup and ensure successful completion of the onboarding process

Required Qualifications

• 2+ years of experience in payments or merchant and customer services
• Aptitude for learning online payment solutions
• Strong project management and organizational skills
• Ability to work independently and manage multiple projects in a fast-paced environment
• Intermediate to advanced proficiency in Microsoft Office and data entry skills