Pharmacy Customer Service Representative

Job Summary

A company is looking for a Customer Services Representative for Pharmacy MTM Services.

Key Responsibilities:

• Handle inbound and outbound calls with efficiency and quality
• Support pharmacists with medication review preparation and escalate cases as needed
• Maintain accurate patient records and ensure compliance with HIPAA regulations

Qualifications:

• Completion of High School Diploma or equivalent
• Minimum 1 year customer service and/or call center experience
• Excellent organizational and interpersonal skills
• Licensure and certifications as required (e.g., Act 34)