Process Improvement Analyst

Job Summary

A company is looking for a Process Improvement Analyst to support operational enhancements and improve customer experience.

Key Responsibilities

• Identify and implement process improvements to streamline operations and enhance quality
• Analyze business requirements and develop functional specifications for process improvement initiatives
• Manage project schedules and resources, providing updates on progress and outcomes

Required Qualifications

• Bachelor's degree in business, computer science, or a related field
• 4+ years of experience as a Business Process Analyst
• BPI certification (Lean, Six Sigma) is a plus
• Experience with process mapping and project management tools
• Proficient in Microsoft Office Suite and Microsoft Power Platform