Property and Casualty Licensed Customer Care Representative

Job Summary

A company is looking for a Customer Care Representative (Advantage) to support customer inquiries and insurance policy needs.

Key Responsibilities

• Deliver exceptional customer service while ensuring compliance with legal requirements
• Communicate with customers via multiple channels and navigate various systems
• Resolve moderately complex insurance inquiries and document customer interactions

Required Qualifications

• High School Diploma or equivalent required
• Minimum of 1-3 years of customer service experience
• Experience in a call center environment preferred
• Property and Casualty license may be required
• Intermediate computer skills and technical aptitude