Remote Benefits Call Center Representative

Job Summary

A company is looking for a Remote Benefits Call Center Representative.

Key Responsibilities

• Handle incoming calls regarding employee benefits, including healthcare and retirement
• Manage a steady volume of calls while navigating multiple systems
• Provide excellent customer service to create positive experiences for clients

Required Qualifications

• Previous customer service and/or call center experience
• High school diploma or GED
• Experience working with healthcare and employer benefits is highly preferred
• Ability to work a flexible schedule between 8AM-7PM, Monday-Sunday
• Must pass a criminal background check and drug test