Remote Bilingual Patient Representative

Job Summary

A company is looking for a Bilingual Remote Patient Representative (Full-Time).

Key Responsibilities

• Provide overflow support by answering and triaging incoming calls and messages from patients and stakeholders
• Assist with patient scheduling, including follow-ups for no-shows and cancellations
• Support central communications intake and follow-up through various mediums

Required Qualifications

• Minimum of two years of medical receptionist or customer service experience and/or training
• Must be bilingual
• Ability to multitask effectively
• Experience in a fast-paced environment
• Familiarity with scheduling systems and appointment management