Remote Call Center Representative

Job Summary

A company is looking for a Call Center Representative- Remote- USA.

Key Responsibilities

• Answers telephones and responds to complex customer inquiries
• Researches customer inquiries and updates account history with results
• Processes and distributes incoming and outgoing mail and performs data entry

Required Qualifications

• High school diploma or G.E.D
• One or more years of customer service or telephone experience
• Experience with organizational functions and personnel
• Familiarity with fax machines, computer software, and telephone technology
• Skilled in the use of help desk software