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Access Navigator

6/20/2025

Remote

Job Summary

A company is looking for an Access Navigator to assist patients and referring physicians in navigating healthcare services.

Key Responsibilities
  • Serve as a point of contact for patients and referring physicians, facilitating appointments and referrals
  • Perform data entry and maintain accurate patient records while ensuring proper tracking of leads
  • Conduct follow-ups with patients and collaborate with healthcare providers to enhance patient care
Required Qualifications, Training, and Education
  • A minimum of 2-3 years of customer service or call center experience
  • High school degree or equivalent; associate's degree preferred
  • Healthcare experience including knowledge of medical terminology and managed care is strongly preferred
  • Understanding of insurance plans and financial assistance programs
  • Ability to use general office equipment, including a multi-line telephone system

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