Sales Manager

Job Summary

A company is looking for a Sales Manager to lead their customer service team with a focus on revenue generation and customer satisfaction.

Key Responsibilities

• Lead and develop a team of customer service representatives to enhance revenue generation through service interactions
• Set and track performance goals and KPIs related to sales conversion and customer satisfaction
• Monitor team performance and implement training programs for continuous improvement

Required Qualifications

• Bachelor's degree in Business, Sales, Communications, or a related field (or equivalent experience)
• 3-5 years of experience in a sales or customer service leadership role
• Proven track record of achieving sales targets through service channels
• Experience with CRM systems and contact center technology
• Ability to thrive in a fast-paced, goal-oriented environment