Remote Patient Account Specialist

Job Summary

A company is looking for a Remote Patient Account Representative.

Key Responsibilities

• Answer inbound calls from patients and address inquiries, concerns, or requests
• Assist patients with insurance inquiries, claims, and billing matters
• Document patient interactions and update relevant systems according to established guidelines

Required Qualifications

• High school diploma or equivalent
• Proficient in basic computer applications and quick to learn new software
• Empathy and compassion with a genuine desire to help others