Renewals Specialist

Job Summary

A company is looking for a Renewals Specialist to lead renewal negotiations and drive customer retention.

Key Responsibilities

• Lead end-to-end renewal negotiations for a strategic book of business
• Collaborate with Customer Success Managers and Strategic Account Managers to ensure seamless renewal execution
• Identify upsell opportunities and drive Annual Recurring Revenue (ARR) growth

Required Qualifications

• 5+ years of experience in Renewals or a similar role
• Associate or Bachelor's degree preferred
• Strong proficiency in Microsoft Office Suite and CRM tools, particularly Salesforce
• Proven track record of exceeding renewal and retention goals
• Familiarity with cybersecurity technologies and market trends is a plus