Scheduling Platform Administrator

Job Summary

A company is looking for a Scheduling Platform Administrator (Contractor).

Key Responsibilities

• Provide daily scheduling system support to enhance user experience and reduce technical errors
• Collaborate with various teams to improve workforce management processes and drive daily results
• Ensure effective communication and service orientation for both patients and internal care teams

Required Qualifications

• Experience with workforce management tools in a fast-paced operations or customer service environment
• Ability to operate effectively within ambiguous situations and utilize available tools
• Experience in data acquisition from diverse sources for problem-solving
• Availability for 20-30 hours/week during business hours (Eastern Time preferred)
• Fluency in English, preferably bilingual in Spanish