Service Manager

Job Summary

A company is looking for a Service Manager to oversee daily operations of audit and support services.

Key Responsibilities

• Manage record retrieval and ensure HIPAA compliance
• Conduct quality assurance reviews and deliver audit results
• Support overpayment recovery and generate comprehensive audit reports

Required Qualifications

• Bachelor's degree in Health Information Management, Business Administration, or a related field
• Knowledge and experience in coding and billing audits, including fraud detection
• Experience in healthcare audits, including overpayment recovery and legal support
• Understanding of HIPAA requirements and ensuring compliance
• Certified Professional Coder (CPC) or similar credentials are a plus