Seasonal Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative to assist clients' customers via inbound calls in a fast-paced environment.

Key Responsibilities

• Handle customer calls, identify issues, and provide resolutions while up-selling/cross-selling products
• Document customer accounts accurately in client systems
• Follow scripts, policies, and procedures while maintaining a customer service-oriented approach

Required Qualifications

• Must reside in specified states (TX, OK, GA, TN, IN, OH, KS, MO, NC, NV)
• At least 1 year of customer service experience in a transaction-based environment
• High School Diploma or GED/equivalent
• Flexibility in working schedule, including at least one weekend day
• Computer literacy with typing skills of at least 25 WPM