Senior Case Administrator

Job Summary

A company is looking for a Sr. Case Administrator to provide exceptional customer service and manage relationships with regional offices and financial professionals.

Key Responsibilities

• Act as the primary contact for assigned regions, processing new business administration tasks from case setup to final disposition
• Ensure compliance with regulatory policies, review data for discrepancies, and provide updates on contract statuses
• Develop and maintain relationships with financial professionals and internal teams to enhance the new business process

Required Qualifications

• Bachelor's Degree required
• 3-5 years of experience in processing or a similar position preferred
• LOMA or industry courses or certification preferred
• Prior knowledge of insurance is a plus
• Competent computer experience, including proficiency in Microsoft Office