South Carolina Licensed Call Center Rep

Job Summary

A company is looking for a Call Center Representative to support and service customer needs in a remote setting.

Key Responsibilities

• Support customer inquiries and insurance policy needs by answering questions and offering additional products
• Share expertise on products and services to ensure appropriate insurance coverage through benefits selling
• Assist customers recently in accidents by setting up new claim reports and demonstrating empathy

Required Qualifications

• A minimum of two years relevant work experience or two years post-secondary education
• For sales roles, a Property & Casualty license is required or must be obtained during training
• Ability to multitask and navigate multiple computer systems
• Experience in customer service is preferred
• Must have a designated workspace and high-speed internet for remote work